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We consider the following, among other things, to be personally identifiable information: first and last name, e-mail address, street address and phone number. Information that we use internally to identify you as a user in our system, such as your selected User Name, is not considered personally identifiable information. We (and/or our agents or affiliates) may collect online and use personally identifiable information from our online visitors: (1) to process and fulfill transactions; (2) in connection with contests, sweepstakes, games, surveys, forums, subscription registrations, content submissions, classroom activities, message boards, blogs, our requests for suggestions and visitors' requests for information; (3) to customize the content of our site for our visitors' current and future needs; and (4) to provide service related announcements to you. We may even share such information between the buyers and sellers on our site in connection with transactions between such buyers and sellers. In addition, this personally identifiable information may be used to provide our visitors, via e-mail or other means, information about materials and activities that may be of interest to them, including products or services of third parties. For these reasons, we may share such information with third parties. If you are an individual who has provided us with your personal information online or offline and you do not want us to share your information with third parties, or if there is a media notification that you no longer want to receive from us, please let us know by sending us your name, address, e-mail and phone number to: firstname.lastname@example.org. If you are writing to request that you no longer receive a particular media notification from us, please include the name of the media notification. In addition, in every e-mail that we send, we provide a link that you can click on to allow you to opt out of receiving future e-mails from the sender.
During the registration process, we collect your e-mail address, address and birth date. This information helps to ensure we can properly pay Sellers and ensures that the feedback loop is accurate. During the Registration process, Sellers will also have the opportunity to provide a public Member Profile, which is like a biography about you and the Content that you wish to make available through DOCTORSHELPDOCTORS. You can choose to provide as much or as little information about yourself in your public Member Profile as you see fit. We may also have open message boards or blogs where you can provide any personal information that you choose. Please note that the information you provide in the Member Profile, message boards or blogs is open to the public and available for all eyes to see.
You can view any personally identifiable information we have collected from you in your Member Profile Page, where you can add, edit, or remove information as you see fit. You can always access your Member Profile Page by logging in to your 'Manage My Account' pages at this link: http://www.doctorshelpdoctors.com/my-account.
We collect non-personally identifiable information through the use of a software technology called "cookies," and through our visitors' voluntary submissions to us and/or upon our request. By non-personally identifiable information, we are referring to information about our visitors' browsers (e.g., Google Chrome, Firefox or Internet Explorer), operating systems (e.g., Windows or iOS), Internet service providers (e.g., AOL or Comcast) and other similar information which we track in aggregate form. The non-personally identifiable information that we track is anonymous and will never be identified with or lead us back to any of our visitors.
Cookie technology helps us to know how many people visit us and where visitors go on our site. Cookies are small bits of information we send to your computer. Among other things, this non-personally identifiable information allows us to know which areas are favorites, which areas need a bit of improvement, or what technologies and Internet services are being used by our visitors so that we may continually improve our visitors' online experiences.
We collect IP addresses to obtain aggregate information on the use of DOCTORSHELPDOCTORS.COM. An IP address is a number assigned to your computer by a Web server when you're on the Web. When you are on our site, we have a back-end server that logs your computer's IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.
We may use third-party companies to serve ads when you visit our Web site and to monitor traffic to our Web site. These companies may (via cookies, gifs or otherwise) use aggregate information (not including your name, address, e-mail address, telephone number, or any other personally identifiable information) about your visits to this and other Web sites in order to provide us with data about our site and/or to provide advertisements about goods and services of interest to you.
We ensure that all personally and non-personally identifiable information that we receive via the Internet is secure against unauthorized access. This information is kept in a safe and secure system isolated from direct connection to the Internet. This means that no eyes but ours will ever see the information that our visitors send to us, unless we indicate otherwise, or it is in your Member Profile, or message board or blog area. We will give out personal information as required by law, for example to comply with a court order or subpoena or to assist in criminal investigations. We may also give out personal information when we deem it advisable in order to protect the safety and security of our sites and visitors to our sites.
We use PayPal.com for all of our transactions. Using PayPal gives an additional level of security provided from their extensive technological network, their team of the industry’s most experienced fraud experts, and their commitment to your privacy.
From the PayPal.com website:
“PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
“Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.”
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of unauthorized charges. If your bank does hold you liable for any of this $50, we will cover the entire liability for you, up to the full $50. Note that, in the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Visitors will find links from DOCTORSHELPDOCTORS.COM to independently-owned, controlled and/or managed World Wide Web or Internet sites whose content we have found of possible interest to our visitors. In many cases, but not always, the links represent cooperative projects or mutual links established with the organizations connected with these sites. While we initially visit these sites to which we directly link, please note that we do not monitor or control the content that appears on these sites and such content may be constantly changing. We encourage all end users of DOCTORSHELPDOCTORS.COM to read the privacy policies of all linked sites before navigating through them.
We hope that you enjoy exploring and participating in our site.
Most recently updated September 18, 2014