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Templates for the implementation of formal staff processes in your office to optimize efficiency and ensure a smoothly running practice.
Guidelines for minimum follow-ups on all of the eye surgeries that we comanage, with an explanation on different levels of diabetic retinopathy.
Spreadsheet for keeping track of refunds sent every month.
Sheet detailing the opening duties of the technical staff.
Spreadsheet detailing optical, clinical, contact lens and surgical benefits for employees and their families.
A compact yet comprehensive list of ICD-10 eye care codes categorized by pathology and anatomy.
Our mission statement is not just a formality of business, it is our business.
Orientation packet handout covering the protocol for handling phone calls requesting a LASIK consultation.
Letter sent to patients when a refund is issued due to overpayment.
MIT's are Most Important Tasks, and it's critical that every staff member knows what is most important to them in their position.
Questions for your staff members to give you a snapshot of feelings about their job satisfaction, awareness of company goals, opinions about management, confidence indicators, and suggestions for the practice.
This survey allows staff members to anonymously let you know how they feel about the helpfulness, trustworthiness and reliability of their coworkers.
Tailored for employees to understand the company strategic planning process, this four-page handout complete with a visual representation of the planning process gives new hires insight into why we hold annual and weekly meetings.